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Web Hosting Policies

All Xenoplanet accounts are bound by Xenoplanet's policies. Violation of these policies will result in warnings, account suspension, account termination, and/or legal action, depending on the severity of the violation.

Lawful use

Customers may not use Xenoplanet facilities and capabilities to conduct, or solicit the performance of, any illegal activity, or to conduct any other activity which infringes on the rights of Xenoplanet or any third party.

Xenoplanet accounts may not host or handle material that contains nudity, pornography, adult material, obscenity, discriminatory/hate propaganda, "warez", hacking-related material, material which promotes the illegal distribution of software, or any material that results in reasonable complaints from other customers or third parties.

Customers may not upload or transmit any message, data, image or program that would violate the property rights of others. This includes the unauthorized transmission of copyrighted text, images, music, programs, or trade secrets or other confidential proprietary information, trademarks, service marks or trade names used in an infringing manner.

Customers may not upload or transmit any information which is libelous or defamatory, or which violates or infringes on any right of privacy of any person.

There shall be no attempt to gain unauthorized access to Xenoplanet systems or accounts, disrupt service or network connectivity, misuse Xenoplanet facilities, or create fraudulent accounts.

In the event that any virus or destructive element is found or furnished with any content, the customer will use their best efforts upon learning that such situation exists, to immediately eliminate the virus or destructive element. Customer will notify Xenoplanet as to the existence of any such virus or destructive element immediately upon discovery thereof, and Xenoplanet will have the right to take any steps it deems necessary to eliminate the virus or destructive element and to be reimbursed by the customer for its costs relating to any such commercially reasonable steps.

Xenoplanet servers and Xenoplanet-hosted domains may not be the source, intermediary, or destination address involved in the transmission of junk eMail, nor will they be listed in any junk eMail message. The use of Xenoplanet servers to send or relay junk eMail is prohibited.

Xenoplanet defines "junk eMail" to be a mass unsolicited message in any medium. Violation will result in immediate termination of all services without refund. Fines and legal action may be imposed. Any customer who is repeatedly flamed/mail-bombed or attracts such behavior will be asked to leave.

Xenoplanet's mailing list services are provided for use as discussion forums only, and may not be used to distribute unsolicited eMail. All users on a list must have personally subscribed to that list.

Xenoplanet services are provided for end users only. No subhosting or resale of any services, for fee or for free, is permitted without the express consent of Xenoplanet.

Xenoplanet does not meter or explicitly limit site traffic (bandwidth). Bandwidth is not billed, but is drawn from a common pool shared by all accounts. Accounts using more than 10GB per month may be subject to certain restrictions.

CGI, FreeCGI, SSI, Miva, PHP, database services, and other CPU-intensive features utilize server CPU-time which is drawn from a common pool shared by all users on a particular system. Any site which monopolizes the CPU, causes disruption of service, or negatively impacts server performance will not be allowed. Xenoplanet reserves the right to immediately terminate any harmful CGI process.

eMail accounts may not be used for permanent storage. Read mail (left on the server) is subject to removal after 30 days.

Any account which, due to extraordinary resource utilization, negatively impacts other customers, will be required to reduce resource utilization, or move to a dedicated server environment.

Xenoplanet respects the privacy of its customers, and will not sell or trade the names and addresses of its customers. Xenoplanet does not require customers to be listed in Xenoplanet's customer directory. Xenoplanet reserves the right to provide contact information upon request in matters relating to potential legal action, flagrant abuses, as required by law, or when appropriate contact information can not be found on the customer's website.

There are numerous federal, state and international laws regulating the use of the Internet. Xenoplanet will not hesitate to initiate criminal prosecution and/or cooperate with government agencies relating to abuse of Xenoplanet's services or systems.

Xenoplanet reserves the right to refuse service to anyone at its sole discretion.

Xenoplanet may cancel specials or promotions at any time for any reason. Prices are subject to change at any time, and prices are only guaranteed for the initial period of prepayment.

Please see our Billing Policies

Xenoplanet reserves the right to change its policies at any time for any reason.

Rev. 01 Feb. 2001